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Alldata Launches Online Customer Support Site

Alldata has developed a new online resource called MyAlldata (my.alldata.com) where customers can get product tips and information, including “how to” articles and videos, FAQs, and troubleshooting assistance. It includes an open forum for posting questions and an opportunity for customers to provide answers to other Alldata users.

Robert McBride, Alldata director of sales and operations, called MyAlldata’s user forum an alternative to Alldata’s standard customer support channels. “Our primary goal is to give our customers multiple ways to get support — by calling us directly for one-on-one help through our dedicated call center, contacting us by email, chatting online, or finding quick answers to common questions on MyAlldata,” McBride said.

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