The Auto-Wares Group of Companies (Grand Rapids, MI) plans to launch the Delphi Connected Car aftermarket telematics technology to its more than 1,000 Auto Value and Bumper-to-Bumper parts stores and certified service centers throughout the Midwest. Scheduled for release in June, this telematics program will deliver remote vehicle diagnostics, roadside assistance, service and maintenance, and vehicle health monitoring services to Auto-Wares network members.
Fred Bunting, CEO of Auto-Wares, said the move positions Auto-Wares to better serve its network, fleet customers and consumers. “This technology will build strong value for our network by supporting our shops with marketing and part sourcing,” Bunting explained. “In turn, they are assisting their customers with remote vehicle diagnostics and other service and maintenance benefits.”
Delphi’s telematics product is a wireless communication tool allowing a company like Auto-Wares to “talk” with car owners via a device installed on-vehicle. This two-way communication — coupled with data delivered from the device — will allow Auto-Wares to assist customers with a variety of services, including remote vehicle diagnostics.
Auto-Wares anticipates that this new program will help drive parts and services business for its customers. It’s believed that, by deploying the Delphi technology, Auto-Wares will enable its network to compete with other connected car care technology.
Editor’s Note: This story originally appeared in our sister publication, The Greensheet.
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