Daytona Beach, FL-based DME Automotive (DMEA) says new analysis reveals that the average dealership’s auto service interval has increased from 140 days to 145 days in the past year. DMEA contends that this five-day expansion between service visits is costing the average dealership $91,000 in lost revenue a year. The firm puts the total cost to U.S. franchised new car dealers at more than $352 million a year.
DMEA points to a number of factors fueling this lengthening of time between service visits, including people keeping vehicles longer than ever, far better-built cars, people driving less, and people relying less on OEM service recommendations in favor of online and mobile research.
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