The Ford Motor Co. has launched a new warranty on Ford Genuine and Motorcraft service parts: unlimited mileage for 24 months from the time of purchase or installation.
If a service part purchased under the new warranty happens to fail and the repair is completed at a Ford or Lincoln dealership, the entire repair cost, labor and towing will be covered. If the repair was completed at an independent installer or fleet facility, Ford will reimburse as much as $150 in labor. The towing would not be covered.
In the case of an individual DIY customer who installed the part himself, the warranty covers the cost of a replacement part for 24 months and unlimited miles. The DIYer’s labor time is not reimbursable.
Ford’s previous service parts warranty was 12 months or 12,000 miles, whichever occurred first, and labor was covered only if the part was installed by a Ford or Lincoln dealership. Labor was not covered on parts sold over-the-counter to a fleet or installer.
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