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Nissan Announces U.S. Online Appointment-Scheduling Partner

Nissan North America has selected Xtime’s ServiceCRM platform to power its One to One online service-scheduling program for the U.S. market. ServiceCRM offers fully priced, VIN-specific, bookable service menus with “factory,” “premium” and “dealer recommended” service levels, confirmation of appointments sent to customers via email or text, and online notification of maintenance service or repair progress.

The automaker is subsidizing the subscription cost of ServiceCRM for all of its U.S. dealers.

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