Hennessy Industries (La Vergne, TN) has promoted Hans Smith to manager of customer service. Smith has been with the wheel-service equipment manufacturer for 17 years and has held a variety of sales, marketing, and support positions in Canada and the United States. His latest role was as an associate product manager in Hennessy’s marketing department. … Brian Bowersock has joined Elite Worldwide as a business development coach. He comes with two decades of experience.