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Repair Chain Analytics, Vehicle Service Intelligence Come To Epicor Vista

Epicor Software Corp. now provides auto repair chain analytics and targeted vehicle service market information tools through its Vista for the Automotive Aftermarket business intelligence system.

This enables business owners and managers to make stocking, service and marketing decisions through the analysis of down-channel transactional data, combined with vehicles in operation records and other industry analytics. The system has been expanded to include data warehouse services and corresponding market and vehicle maintenance and repair information for automotive service chains, franchise networks, and other repair and maintenance businesses.

Among the new Epicor Vista tools are “vehicle market baskets” that let service writers identify the most common repair and maintenance requirements for specific applications. It also includes an “installer insight” applet that summarizes vehicle repair and parts consumption patterns for the business owner or manager.

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