The Rubber Manufacturers Association (RMA) is mailing free tire care and service material to more than 200,000 tire dealers, auto repair shops and dealerships this month. This is part of an effort by the association to help tire and automotive repair businesses better educate consumers about proper tire repair.
RMA is providing these businesses tools to address punctured tires with industry-approved tire repair standards. This includes a puncture repair wall chart with detailed procedures to teach and remind technicians to properly inspect, assess and, if conditions warrant, repair tires according to industry standards.
Also included is a one-page summary of RMA’s puncture repair procedures suitable for explaining to customers who ask about tire repair policies, as well as a “Repaired Right Here” decal to display once RMA’s tire repair procedures are implemented.
“Consumers should understand that there’s a right way and a wrong way to repair tires,” said Charles Cannon, RMA president and CEO. “Improper tire repairs are a safety risk and should be avoided. We hope that these materials will not only serve as important reminders and training tools for tire and auto repair technicians but also will be used to help educate consumers about proper tire repair.”