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Service Executive Issue #16-18 (Full)

Quick Hits …
(A few short items to get us started this week)

• On Nov. 4, Monro Inc. acquired five retail tire and auto repair shops in Ohio from Jeff Pohlman Tire & Auto Service. These locations operate under the Car-X and Mr. Tire names. On Oct. 14, Monro acquired one retail tire and auto repair shop in Illinois from Quality Tire & Auto. That location operates under the Car-X name.

AutoNation Inc. (Ft. Lauderdale, FL), the largest U.S. automotive retailer, has forged a partnership with AAA making AutoNation AAA’s first national Approved Auto Repair program partner. The move adds more than 220 facilities to the program.

• 52 automotive professionals were recognized at the Fall ASE Board of Governors meeting Nov. 14 in Fort Lauderdale, FL. The annual awards banquet spotlights top scorers on ASE certification tests. Click here for a list of award winners.


Amazon/Pep Boys Tire Program Expanding

Pep Boys’ tire-installation relationship with Amazon is going national. Earlier this year, Pep Boys tested the retailer’s “Ship-to-Store” offering in Tampa and expanded it to other markets. Now, the program will be available at all Pep Boys locations nationwide by the end of 2018. Customers will be able to choose their local Pep Boys for the installation of any brand of tires they purchase on Amazon. At nearly 1,000 locations, Pep Boys will be one of the largest service networks to collaborate with Amazon.


Christian Brothers Automotive Touts Expanded Senior Leadership Team

Houston-based Christian Brothers Automotive has announced an expansion to its senior leadership team, including a new interim CFO and new vice presidents. John Foster is now interim CFO, having previously been the company’s controller. Other moves …
Janis Jarosz has been promoted to vice president of marketing.
David Domine was promoted to vice president of technology solutions.
Brad Fink has been promoted to vice president of leadership development.
Zack Bynum was promoted to vice president of neighborly, tasked with maximizing the spiritual impact of the brand and furthering Christian Brothers’ mission of “love your neighbor as yourself.”
Michael Allnutt has been promoted to vice president of operations.
James Stuard was promoted to corporate controller.
Sheila Powell has been promoted to controller for franchise accounting.


Valvoline Instant Oil Change Delivers 7.6% Same-Store Sales Growth

For the fiscal fourth quarter ended Sept. 30, 2018, Lexington, KY-based Ashland Inc. saw its net sales rise 8.6 percent to $594 million, while adjusted net income grew 14 percent to $65 million. Adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) increased 9 percent to $121 million.

Management pegged the improved results to strong performance at Valvoline Instant Oil Change (the Quick Lubes segment) and solid growth from Ashland’s international operations; however, a “highly competitive environment” for its Core North America business remained a challenge, negatively impacting the company’s overall results.

Quick Lubes sales grew 23.1 percent to $181 million, with increases in both transactions and average ticket. Management attributed the rise in transactions to marketing investments made in customer acquisition and retention programs, while previously implemented pricing actions and premium mix paved the way for the higher average ticket.

System-wide, Valvoline Instant Oil Change same-store sales rose 7.6 percent on top of an 8.6-percent increase a year ago for a two-year stack of +16.2 percent. For company-owned shops, same-store sales were up 6.9 percent on top of a 9.8-percent rise a year ago for a two-year stack of +16.7 percent. For franchised Valvoline Instant Oil Change locations, same-store sales increased 8.1 percent on top of an 8.1-percent rise a year ago for a two-year stack of +16.2 percent.

For the full fiscal year, system-wide VIOC same-store sales were up 8.3 percent, marking the 12th straight year of same-store sales growth. And, for the first time, average sales per store passed $1 million. Additionally, average store sales have grown at nearly 6 percent over the last 10 years, according to Ashland.

Management expects VIOC’s same-store sales momentum to continue in 2019, growing 6 percent to 7 percent.

“In 2019, we expect to continue to add company and franchised stores at a healthy pace while pursuing additional acquisition opportunities,” CEO Sam Mitchell told analysts on Ashland’s Nov. 6 quarterly results conference call. “We will also continue our focus on talent management. We’ve been proactive in adjusting wage rates to address local market conditions, and I’m pleased with the team’s ability to fill our stores with high-level talent in a tight labor market.”

Management’s forecast for 2019 calls for between 27 and 32 new company-owned shops and for between 30 and 40 new franchised locations. This excludes acquired shops and franchise conversions.

As of Sept. 30, 2018, Quick Lubes had a total of 1,242 shops — a net increase of 115 locations over the prior year. This included the addition of 73 Great Canadian Oil Change shops.



Zippity Gains Funding For Workplace Car Service Expansion

Zippity, a workplace amenity for full-service car maintenance, recently secured $2.60 million in funding from A3Ventures, BP Ventures and LaunchPad Ventures. The money will be used to expand the company’s U.S. footprint.

Since launching in 2017, Zippity has formed partnerships with companies across New England to provide employees with access to repair, maintenance, diagnostic and detailing services at their workplaces.

New cities will be announced next year. The company plans to initially expand along the East Coast and potentially into Texas in the first quarter of 2019.

A3Ventures is the innovation lab and capital investment engine of AAA Northern California, Nevada & Utah (AAA NCNU).

BP Ventures invests in private, high-growth, potentially game-changing technology companies. BP Ventures principal Shaun Healey will take an observer seat on Zippity’s board.

Launchpad is a Boston-based venture investment group focused on seed and early-stage investments in technology-oriented companies. Barry Coffman will represent Launchpad on Zippity’s board, and Catherine Popper will be a board observer.

Zippity partners with companies (Timberland, Ocean Spray, Staples, Oracle and Mercer, for example) at no cost. Once a company selects a monthly service schedule, employees can book, manage and pay for their services online.

Available services — including brake and wheel work, Castrol oil changes, tire rotations, battery replacements, filter and fluid replacements, and diagnostic services — are performed on-site inside a self-contained mobile service trailer. Zippity technicians are company employees.

“As automotive service delivery is rapidly evolving to better meet the needs of car owners, the workplace has become a critical service hub,” Zippity CEO Edward Warren said.

Thus far, the company has performed over 10,000 car maintenance services using this method.


YourMechanic Bolsters Canadian Services

YourMechanic, a mobile car repair network based in Mountain View, CA, has expanded its Canadian service offering with a new board member and service technicians in the Toronto area. Dan Jauernig has joined the board, bringing decades of experience in automotive and fleet management, having held executive positions at Element Fleet Management Corp., and Classified Ventures.


Dave Crawford Returns To Revamped Hybrid Shop
As President/COO

Dave Crawford, The Hybrid Shop’s former CEO, has returned to the company as president and chief operating officer. In addition to overseeing day-to-day operations and management, Crawford will focus on expanding The Hybrid Shop’s (THS) network of franchise locations servicing hybrid and electric vehicles. THS offers hybrid and electric vehicle training and development.

Since new ownership bought the assets of THS last year, the company has instituted a new business plan to streamline processes and make offerings more affordable for participating dealers.

“Dave Crawford was an integral part of the original franchise program and built strong relationships with the original dealers,” said CEO Martin Kruszelnicki. “As the new program started coming together, we knew that we needed someone with Dave’s experience to manage the business and franchise efforts.

“We had formed a solid relationship when I owned my hybrid dealership in Santa Monica, so I reached out to see if there was still interest. I was thrilled when he agreed to rejoin the company.”

Moving forward, the primary focus of THS will be developing a franchise network of dealers that are interested in positioning themselves to service hybrid and electric vehicles.

Prior to rejoining THS, Crawford was an independent business consultant and trainer specializing in the evaluation of retail tire businesses. His franchising experience was developed as vice president of Tire Pros operations at American Tire Distributors and as national marketing director with American Car Care Centers.

In other THS news, Carey Mellor has returned to the company as a member of its senior management team. Mellor is now vice president of sales and will lead a team focused on growing the franchised dealers nationwide.

A 30-year industry veteran, Mellor was most recently an independent business consultant. His experience includes time as vice president of sales and marketing with Am-Pac Tire Distributors and as vice president – western division of Tire Pros at American Tire Distributors. Mellor originally joined THS in 2015 as vice president of sales for the western United States.


Bridgestone Expands Relationship With German Repair Shop Chain

Bridgestone has announced plans to deepen its strategic collaboration with the repair shop chain Pitstop with an eye toward expanding into new markets and adding premium mobility services. The tiremaker has a minority stake in the parent company to Pitstop. There are roughly 300 Pitstop locations throughout Germany.



Myers’ Distribution Sales Down, ‘Strategic Transformation’ Underway

The distribution segment of Akron, OH-based Myers Industries — which is mainly composed of Myers Tire Supply — saw its net sales decline by $2.45 million, or 6.1 percent, to $37.56 million in the third quarter of 2018. Management attributed the decrease primarily to lower sales volume (roughly $2.70 million), which was offset by higher pricing accounting for about $200,000. According to Myers, a significant portion of the volume decline came from lower equipment and lower international sales.

Segment income from continuing operations (before income taxes) fell 19.9 percent to $2.55 million, while adjusted operating income margin slipped 120 basis points to 6.8 percent.

Adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) decreased 18.5 percent to $2.80 million, and adjusted EBITDA margin declined 110 basis points to 7.6 percent because of the lower sales volume, which was partially offset by gross margin expansion driven by a favorable mix of consumables versus equipment, according to the company.

Management anticipates year-to-date declines from the automotive aftermarket to continue in the fourth quarter. For the full year, the expectation is for distribution sales to be down mid- to high-single digits.

President and CEO Dave Banyard told analysts on the company’s Nov. 6 quarterly report conference call that Myers is in the process of implementing a strategic transformation of the distribution business — one that incorporates “a broader set of actions than we have considered in the past.”

“As we progressed through the third quarter, we saw a continued decline in sales performance. We realized it’s going to require additional measures to yield the improved results we desire and at the pace we like to see them materialize,” Banyard said.

He told analysts that, during the third quarter, Myers conducted a thorough review of the distribution business, leading to a number of measures designed to transform this business. “The actions we are taking include a strategic pivot in our go-to-market strategy, which means moving away from our current single channel of the market toward more of a multichannel model, which includes things like an enhanced e-commerce platform,” Banyard stated.

“We are also going to optimize our logistics and distribution infrastructure to make sure we are serving each of our various go-to-market channels as efficiently as possible,” he said. “Finally, we are implementing a wide array of cost-savings measures, including product line and fixed cost rationalization.”

Banyard emphasized in his comments: “This is not a slash-and-burn or simply just a cost-cutting strategy. This is a growth strategy. We are prioritizing areas that we feel we can cut costs and save money upfront, but the purpose of these actions is to help grow the business profitably.”

“We are planning to execute a broad set of actions throughout next year,” he said on the call, “and we expect to start seeing results in our financial performance during the first half of 2019.”

Banyard declined to share additional specifics but said he plans to outline further details during Myers’ year-end earnings call.


TechForce Foundation Rolls Out Tech Awards Program

The TechForce Foundation has launched an annual awards program, Techs Rock Awards, to recognize working technicians who mentor and inspire the next generation of technicians, bring excellence to their workplaces and communities, and demonstrate passion and commitment to the profession. Awards will be presented in the following categories …
• Outstanding Mentor: For providing support and guidance to the industry’s future techs.
• Rookie of the Year: For up-and coming tech professionals with less than two years of experience.
• Die Hard Award: For industry junkies who live, breathe, sleep and thrive in their career.
• Barrier Buster Award: For showing heart and passion in overcoming obstacles to succeed.
• Pay it Forward Award: For being a community advocate and inspiring the next generation of transportation techs.

Winners will be announced Dec. 11. Each will receive a tool voucher sponsored by Snap-on, valued at $1,000. A one-week public online vote will then determine one grand-prize winner, who will receive roundtrip airfare and hotel accommodations for Auto Week 2019 in Scottsdale, AZ, where they will be honored at the annual TechForce Foundation Leadership Summit.

For more information on the awards, visit


ASA Announces New Sponsored Benefit Provider

FlexCheck Auto, digital vehicle inspection software from Blue Collar Technologies, is now an Automotive Service Association (ASA) sponsored benefit provider. FlexCheck uses a phone app and an online service writer portal to help shops perform and share vehicle inspections. It standardizes the inspection process, allowing technicians to collect their findings — including pictures and video — and share that information with the service writer, who then creates an estimate, turns the estimate into a report and emails the report to the vehicle owner.

Through this partnership, ASA members will receive a special monthly price of $114 for a base subscription (normally $139), which translates into a $300 annual discount. For more information, visit



Epicor Integrates Shop Inspection Technology With CarMD Tool

Epicor Software Corp. has integrated its Smart Inspection 2.0 shop workflow technology with CarMD’s new Pro Scan diagnostic tool. The integration is designed to help technicians perform faster, more complete vehicle inspections, diagnostics and repairs.

Optimized for mobile devices, the web-based technology automates the inspection process and captures data and images used in developing an estimate. In addition to the data captured during a visual inspection, it will now import comprehensive diagnostic scan results — including OBD-II codes, pending trouble codes and possible causes of each — from the CarMD device.

Pro Scan, the first B2B product from CarMD, is a turnkey automotive business offering with full network scan capabilities.


Mitchell 1 Adds ADAS Feature To ProDemand

Mitchell 1 has added a feature to its ProDemand auto repair information software designed to help technicians diagnose, calibrate and repair such Advanced Driver Assistance System (ADAS) functions as blind-side monitoring, lane departure warnings and adaptive cruise control. According to Mitchell 1, ProDemand now includes detailed repair information for these systems. And, a new “Driver Assist – ADAS Quick Link” button in the software delivers access to a table consolidating all ADAS features and the specific components involved in these features.

This dashboard view presents an overview of related components, including whether they will require calibration, special tools like targets or a scan tool to complete the job.


Fleetio Integrates Its Software With Shops

Fleetio’s fleet maintenance software now directly integrates with point-of-sale systems at national and independent maintenance shops around the country. Data can now flow automatically from a shop’s system into Fleetio’s system without manual logging.

“As soon as service work is performed and logged at a shop in the POS, that information (including line-item-level work performed, parts costs, labor costs, etc …) is automatically logged in Fleetio as well,” Director of Marketing Lori Sullivan said.

Users can set up automatic approvals based on certain parameters like price, service type and vendor, or choose to receive instant notifications for repair work in order to approve or deny them with one click, according to the company.

The service is free to users of Fleetio Manage, the company’s fleet maintenance software. It’s also no cost to shops that are a part of the maintenance provider network that Fleetio is growing.

Through the network, users can automatically pull data into Fleetio from over 30,000 shops, including national providers like Firestone, Pep Boys, Fiat Chrysler Automobiles (FCA), Sears Auto Centers and Monro Auto Service & Tire Centers. The network also includes over 22,000 independent shops, according to Fleetio.


Yokohama Relaunches Exceed Dealer Training Program

Yokohama Tire has launched a redesigned version of its Exceed online dealer training. The new site includes updated content and a revamped user experience, including streamlined access to product modules, according to the company.

The program, which originally launched in 2010, is available to authorized Yokohama consumer and commercial dealers. Exceed uses a series of interactive training modules to teach dealers about Yokohama’s tires. The structure of the program also is designed for dealers to prioritize training that is most relevant to their markets.

New features include …
• Software to track employee training progress.
• Consumer and commercial “Tireology” sections and a selling skills module.
• A profile page detailing completed or in-progress sections.
• Yokohama e-store reward points for completed training modules.
• SCORM compatibility for dealer download and use within their own training environments.


Dealer-FX And Tire Profiles Partner On Diagnostic Tools

Dealer-FX has integrated tire measurement diagnostic tools TreadSpec and Groove Glove by Tire Profiles into its core service management offering, ONE Platform.

Customers drive over TreadSpec when entering a dealership’s service drive. TreadSpec scans the license plate while tire diagnostic information is automatically populated in Dealer-FX’s Advisor Check-In and Technician Inspection applications. From there, service advisors can have informed conversations with customers regarding the condition of their tires.

“With the integration of TreadSpec and Groove Glove, Dealer-FX ensures that every vehicle receives a complete write-up — including tire alignment, tread depth, tire pressure and rotation diagnostics — at check-in,” Dealer-FX president and CEO Gary Kalk said.



Groupe Touchette Acquires Atlas Tire Wholesale

Groupe Touchette, one of Canada’s largest tire distributors, has acquired Atlas Tire Wholesale. No reorganization is planned, according to Groupe Touchette, apart from “a few adjustments that may be necessary.” And, the two companies plan to gradually integrate the Ontario market over the next year.

Atlas distributes tires to car dealerships and independent tire retailers from three distribution centers in the Toronto area (Mississauga, Scarborough and Vaughan), with a fourth DC (also in Vaughan) scheduled to begin operations this spring. The new, 182,000-square-foot facility will be Groupe Touchette’s largest DC.

Atlas also has operations in Alberta (Edmonton and Calgary) and British Columbia (Delta).

“Atlas Tire Wholesale Inc. is a respected major player in Ontario, making it the ideal partner for Groupe Touchette to strengthen its position as a key player in Canada and, more specifically, in Ontario,” said Nicolas Touchette, owner and CEO of Groupe Touchette. “In addition to providing an opportunity for increased market coverage, we realized that there was a natural fit and no significant overlap between both companies.

“With the acquisition of Atlas Tire Wholesale Inc., we are taking an important step in our expansion plan by ensuring a strong presence in Canada’s largest market.”

Up to now, Groupe Touchette had been distributing tires in the Ontario market from five DCs, including one in Brampton to serve the Toronto area.

And, Groupe Touchette has been growing, opening new DCs in Nova Scotia (Halifax) and Quebec (Quebec City), relocating its DC in Saskatchewan (Regina), and expanding a DC in British Columbia (Vancouver). With the addition of the seven Atlas facilities, Groupe Touchette will have a total of 35 DCs across Canada.

The transaction brings a 25-percent increase in total storage capacity. With the acquisition of Atlas, Groupe Touchette forecasts sales revenue in the range of CDN$550 million to CDN$650 million.


Shipments Begin From ATD’s New Mega-Warehouse

Shipments are scheduled to begin early this month for American Tire Distributors’ new 1-million-square-foot Pocono mixing warehouse in Blakeslee, PA. The facility — ATD’s fourth mixing warehouse — will receive and ship more than 2.50 million tires per year, along with wheels, tools and automotive supplies. The warehouse will service customers up and down the Eastern seaboard. It also includes ATD’s sixth warrant adjustment center.


Cooper Tire Opens Large Warehouse In Mississippi

The Cooper Tire & Rubber Co. (Findlay, OH) has opened a 1-million-square-foot warehouse in Byhalia, MS — its largest U.S. distribution center. The facility is intended to complement Cooper’s existing U.S. distribution network, which includes six regional distribution centers, three plant manufacturing warehouses and a mixing warehouse. The new facility has the capacity to expand by an additional 400,000 square feet as needed in the future.


IGONC Elects New Board

The Independent Garage Owners of North Carolina (IGONC) has announced its board of directors for 2018-’19. Each director serves a three-year term, and each executive committee position has a two-year term. The board is composed of …
• Past President: Gary Summerfield of Summerfield Auto (Charlotte).
• President: Dean Bailey of Kings Auto Service (Raleigh).
• Vice President: John Hill of Autotrends/ (Greensboro).
• Treasurer: Stan Creech of Creech Import Repair (Raleigh).
• Secretary: Todd Compton of Compton’s Automotive (Charlotte).
• Director: Kayo Jenkins of Kayo’s Auto Service (Hubert).
• Director: Mike Allen of Carfix (Garner).
• Director: Tim Lasley of Wilson’s Garage (Pfafftown).
•  Joe Stanley of Joe & Moe’s Automotive (Shallotte).
• Director: Robert Crawford of the R&N Motor Co. (Sanford).
• Director: Charlie Creech of Creech Car Care Centers (Charlotte).
• Associate Director: Paul Morro of Factory Motor Parts (Raleigh).
• Associate Director: David Henderson of Advance/Carquest (Raleigh).

Additionally, IGO executive director Bob Pulverenti has been elected executive director chair for the Alliance of Automotive Service Providers (AASP) National.


Seeking Catalog Manager

A well respected leading automotive aftermarket manufacturer of Brake products is seeking a Catalog Manager to become a member of our Marketing team. … (more) … Click here to find out more.

Spectra Premium Industries: Business Development Manager – Western U.S.

Spectra Premium Industries, a leading North American Auto Parts Manufacturer, is seeking a highly qualified Business Development Manager to manage aftermarket parts sales throughout the Western United States. … (more) … Click here to find out more.


Challenger Lifts’ Jerome Lentz Elected ALI Chairman

Jerome Lentz of Challenger Lifts (Louisville, KY) has been elected chairman of the Automotive Lift Institute (ALI) board of directors. Buck Gasner of DEKRA North America (Marietta, GA) was re-elected to a second two-year term as associate class representative.

Doug Brown of the Vehicle Service Group (Madison, IN) was elected to the board for the first time. He joins returning members Jeff Kritzer of BendPak (Santa Paula, CA), Stan Poweska of PKS Lifts (Ancaster, Ontario), Harold Yeo of TLS Lifts (Oakville, Ontario), past chairman Stet Schanze of the Gray Manufacturing Co. (St. Joseph, MO) and ALI President Bob O’Gorman.

The ALI board of directors includes representatives of vehicle lift manufacturer members, as well as a representative elected by the ALI associate class. ALI associate class membership is available to North American lift service organizations with at least one ALI-certified lift inspector on staff.


Tint World Names VP Of Store Ops.

Tint World Automotive Styling Centers (Boca Raton, FL) has promoted franchise operations manager John Marsh to vice president of store operations. Marsh has more than 20 years of automotive and 12-volt experience. He is tasked with supporting Tint World franchise locations in dealing with business operations, inventory control, manufacturers and customer service, as well as managing the company’s home office operations team. Marsh has been with Tint World since 2014.


AutoManager Adds Carfax Shop Tools To DeskManager DMS

The DeskManager dealer management system (DMS) from AutoManager now gives shop technicians integrated access to Carfax information. Used car dealerships participating in the myCarfax Service Shop program can use shop-dedicated Carfax tools within DeskManager to see vehicle-specific details and prior maintenance work reported. And, DeskManager users can register customers with the free myCarfax service, alerting them when it’s time to return for their next service visit and when recalls are issued. A one-click registration process automatically designates the dealership in myCarfax as the customer’s favorite service location.


News Briefs 12/4/18

Jiffy Lube service centers have raised more than $600,000 nationwide during the company’s annual “Muscle Up” campaign to benefit the Muscular Dystrophy Association.

• More than 180 Valvoline Instant Oil Change shops sold AutoTex Pink windshield wipers in October to raise awareness of breast cancer. Finishing its seventh year, the campaign has now raised over $100,000 for the National Breast Cancer Foundation.

• The Automotive Training Institute (ATI), an automotive business coaching and training company, raised over $70,000 for Kids Beating Cancer (KBC) from attendees at its annual Super Conference. This year’s event took place near KBC’s facility in Orlando. KBC provides life-saving transplants and testing to children with cancer regardless of insurance coverage or the family’s financial means.

Matthew Wolfe of Rebersburg, PA is the 2018 Mitchell 1/ASE “Technician of the Future.” Wolfe studied automotive technology at Central Pennsylvania Institute of Science & Technology in Pleasant Gap, PA and diesel industrial technology at the Universal Technical Institute in Exton, PA.

Henkel Adhesive Technologies has opened a new customer training and application center in Rocky Hill, CT. The 2,100-square-foot facility offers hands-on technical training for Loctite automotive aftermarket products and Teroson collision repair products. It is one of 11 Henkel vehicle repair training and application centers worldwide.

• The Safelite Group — a Columbus-based vehicle glass services company and owner of Safelite AutoGlass — has reached an agreement to acquire the assets of Black Diamond Auto Glass. Financial terms of transaction were not disclosed. Black Diamond operates in the White Mountains area of Arizona.

Tint World Automotive Styling Centers has opened, in Eatontown, its first location in New Jersey.


Event & Trade Show Briefs 12/4/18

• The AASP-Minnesota Annual Race for Automotive Education is planned for Jan. 8-10 at ProKart Indoor Racing in Burnsville, MN. The event is the primary fundraiser for the AASP-MN Automotive Education Fund, which provides financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the automotive service industry. For more information on the race, click here.

• The Automotive Maintenance & Repair Association (AMRA) and Motorist Assurance Program (MAP) Winter Technical Committee Meeting will take place Jan. 15-16 at the Orlando Airport Marriott Lakeside Hotel. To register for the event, click here.

• Registration is now open for the 2019 Vision HiTech Training & Expo, which will take place Feb. 28 to March 3 at the Overland Park (KS) Convention Center. To register, or for more information about Vision, visit

• The 2019 AVI Spring Training Conference will take place March 21-23 in Ft. Myers, FL. The event will feature technical and management training on such topics as multi-generational work forces, start/stop technology, and hybrid and battery technology. Click here for more information on the AVI Spring Training Conference.


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