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Service Executive Issue #4-14 (Full)

Planners Say NACE/CARS Will Double In Size

The first round of exhibit space drawing for NACE/CARS 2014 is complete, and more than half the exhibit floor is sold out, according to show organizers. “Last year, we sold approximately 24,000 square feet. We’ve already surpassed that by 20 percent in the initial space draw, and are on pace to sell out,” said ASA president Dan Risley. “The show will feature more than 50,000 square feet of exhibit space and another 30,000 dedicated to live demonstrations and show cars.”

The floor is now open to any companies interested in exhibiting. Booth requests will be taken on a first come, first served basis. Click here to get information on reserving booth space or attending.

NACE/CARS will take place July 28 to Aug. 2 in Detroit. Click here to view the NACE/CARS 2014 interactive floor plan.


The Network Rolls Out New WebShop Technology

The Automotive Distribution Network (Germantown, TN) has released a WebShop application for an array of mobile devices, including smartphones and tablets. The app allows users to perform part-number stock checks, look up parts in the catalog, place parts orders, and scan a vehicle’s VIN. This comes shortly on the heels of the Network adding a new feature to its WebShop e-commerce software that allows users to search for a vehicle by license-plate number and the state where it’s registered.

Operating under the brands of Parts Plus, Parts Plus Mexico, IAPA and Auto Pride, the Automotive Distribution Network is one of the largest program groups in the auto care industry.


iATN Offers New Program For Schools

The International Automotive Technicians Network (iATN) is offering a new program that allows automotive instructors to activate iATN’s premium-access membership features for their school’s current students and automotive instructors. With this program, instructors and students can use iATN in the classroom to learn from the real-world auto repair experiences posted on the network, as well as access additional features, including its search engine to peruse Knowledge Base documents in the FIX Database, Forum Archives and Waveform Library.

“Back in 2011, we launched the student membership program that was well received. Since that time, as I’ve visited campuses and spoken with instructors, it became clear that there was more we could do to provide a higher level of access for students,” said Scott Brown, iATN president. “Beginning in January, we designed the new premium-access program that brings many of iATN’s valuable assets to the schools for students to take advantage of in the classroom.

“With this new program, the student has the opportunity to see what’s occurring within the industry they are about to enter, which should bring a higher level of preparedness to the individuals taking advantage of this offer.”

The premium-access program for schools is available for a single fee of $45 per month, per school location.

iATN also is lowering the age requirement for student memberships from 18 years to 16 years to accommodate requests from high school instructors who were interested in using iATN in the classroom but ineligible because of the age of their students. With student memberships, instructors can invite their students onto iATN and have a “read-only” account to use in the classroom.

Student memberships are available to students who are attending automotive educational training courses at a high school, college, vocational school or similar institution, and are referred by an instructor who is an existing iATN member. The “read only” caveat is in place until students “graduate” to a full membership, at which time they are able to post to iATN.






Point of View: Veterans Programs Benefit All Involved

For many of us in the Northern half of the nation, it has been a long, cold winter. Even in other areas not so prone to the bitter cold and huge snow cover, weather has been a bit extreme, with some areas of the West seeing monumental drought conditions. But the winter weather of the past three or four months bodes well for spring business in the auto aftermarket — good medicine for service outlets that have seen limited business opportunities, as most vehicle owners have optioned to just keep their cars, SUVs, crossovers and light-duty trucks on the road during the winter months while putting off a ton of work that must and will be done as the weather improves.

That is just one factor pushing positive signs in the auto care business, with real optimism seemingly in the back of many industry analysts’ minds looking into the first and second quarters of 2014 and beyond.

To begin with, miles driven closed strong in 2013, and that has added mileage to an ever-growing vehicle population available for aftermarket products and services. The vehicle fleet continues to grow as well, rapidly approaching the 12-year mark. BB&T’s Aftermarket Monthly Tune-up for February 2014 noted that “weather sensitive categories such as wiper blades and batteries to tires, ride quality and brake parts should experience a sales lift through the summer season.”

With this potential prosperity at hand, it is also good to see the auto care industry looking toward the future in being able to cash in on opportunities in the service bays, with the ground troops in the auto care service sector getting support in a variety of ways and from a number of fronts in the fight.

For example, on the collision side, the Collision Repair Education Foundation and 3M, through its “Hire Our Heroes” program, is funding special scholarship opportunities for veterans who want to begin a collision repair career by attending a collision repair community college or college. The scholarships will help pay for tuition and required books and tools for those veterans enrolling in school collision repair programs in the summer/fall of 2014, easing the financial burden of the recipient’s education. This is the second year for the program. The deadline for applications is Sept. 30, 2014, and interested veterans can apply  by visiting the foundation’s website at, under “Students” and “Hire Our Heroes.”

At the same time, we are aware of efforts by AAIA to support veterans wishing to entire the auto care industry, building relationships with such organizations as the USO, the Veterans Administration and various “wounded warrior” programs to give opportunities to those who more-than deserve it. Make no mistake, these are but a few examples of these types of programs blossoming throughout the aftermarket that not only support veterans but also replenish the talent in the bays, an on-going challenge this industry faces in the years ahead.

Even on the manufacturing side, there are examples of industry players partnering with educators to provide training in advanced manufacturing processes to build the skilled labor needed in the manufacturing side of the parts production. For example, Advanced Clean Air Technologies Global – manufacturer of catalytic converter substrates – is joining a partnership of regional educators, manufacturers, and representatives of state veterans and apprenticeship groups to train a new generation of workers for careers in advanced manufacturing technology.

The partners — Charlevoix Public Schools, Baker College of Cadillac, Charlevoix-Emmet Intermediate School District and ACAT Global — located in the Charlevoix, MI area, plan to launch a CNC program this fall. The “CNC Center for Excellence,” located in the Charlevoix High School machine laboratory, would include certificate and associate degree options, with some students possibly funded through the U.S. Department of Veterans Affairs GI Bill program. That program addresses a critical issue for Michigan’s work force by providing education for workers in the advanced manufacturing technology field, supplying skilled labor for the numerous manufacturing companies located in the state with specific plans to target veterans.

We have talked about this in the recent past, and we want to take some time to acknowledge some of the successful efforts being developed throughout our industry. This industry needs more and more talent, and needs to develop every means it can to help develop and deliver skilled workers at all levels of the aftermarket. At the same time, as a society, we truly owe that much to those who have served, who have sacrificed, who have suffered, so we all can prosper and live free. We salute the exampled programs mentioned here and are glad to report others as they are announced in the future.

This is truly the definition of a win-win-win for our industry, our customers and these deserving veterans.

Gary A. Molinaro


MotoSkill Offers ASE Test Guarantee

MotoSkill Shop Tech Training from Advance Auto Parts now offers a “Pass or Don’t Pay Guarantee” for ASE test takers. Participants who successfully complete the MotoSkill ASE Test Prep Training Bundle or any single ASE test prep course qualify for a money-back guarantee from MotoSkill in the event they do not receive a passing ASE exam score.

Training courses from MotoSkill are web-based, allowing users to access content at any time, from any location. The ASE Test Prep Training Bundle includes study guides, interactive practice quizzes, test tips, and more than 40 hours of video content delivered by industry instructors.

In addition to ASE test preparation, MotoSkill offers a variety of courses from automotive basics to advanced diagnostic training. Users can choose individual courses or select training bundles, such as advanced diagnostics, hybrid training, diesel training and management courses. A learning management system allows shop owners or managers to view and track staff members’ progress through MotoSkill courses, including pre- and post-training tests.


Michelin Launches Truck Care Network

Michelin Americas Truck Tires (Greenville, SC) has launched a national network of mechanical service providers for trucks, called Michelin Truck Care, with dedicated fleet maintenance managers and technicians, along with standardized services that are audited by Michelin. The program includes mobile maintenance visits, consistent nationwide pricing and an integrated fleet maintenance system.

The goal of Michelin Truck Care is to deliver a nationwide mechanical service that fleets can trust through an integrated network of providers backed by the Michelin Commercial Service Network.

Management expects more than 100 Truck Care service locations to be available by year’s end. has a current list of participating service locations, which currently includes Colony Tire, Raben Tire, Snider Fleet Solutions, Service Tire Truck Centers, Shrader Tire & Oil, Tire Centers Inc., Valley Tire and Ziegler Tire.


Eco-Tek Introduces First Lube Centers

The Eco-Tek Group has announced its first wave of Eco-Tek Lube Centers. The Eco-Tek Lube Center system is a banner program designed to help garage owners and auto care center owners promote the environmental and performance benefits of synthetic oil, while increasing their sales. The program is being launched with six locations. Maurizio Cochi, vice president of dealer systems, said management expects to have more than 30 program participants in its Toronto-area pilot project by this summer. “We hope to kick-off a national program later this year,” Cochi added.

Toronto-based Eco-Tek develops and markets “green” lubrication products for the transportation, industrial and marine industries.


Universal Lubricants Expands Southeast Footprint

Universal Lubricants in late February began operations out of a new distribution center in Baton Rouge, LA. The 12,000-square-foot facility is the company’s first in the state. The DC serves customers in Louisiana and Mississippi, distributing the company’s branded and proprietary lubricants, including the Universal and Eco Ultra lines of engine oils, greases and transmission fluids.


Mitchell 1 Releases Manager SE Version 6.5

The latest release of Mitchell 1’s Manager SE shop management system, version 6.5, includes a new Auto Updater feature that automatically updates the software and eliminates the need for shops to perform manual updates. Version 6.5 also includes updated reports on coupon utilization, customer follow-up, balance-due statements and cash receipts by payment type, in addition to technician worksheets.






Vehicle Service Group President Promoted

Gary Kennon, president of the Madison, IN-based based Vehicle Service Group (VSG), has been promoted to executive vice president of the Dover Engineered Systems Group (DES) as part of a business restructuring announced by VSG’s parent company, Dover. In his new role, Kennon oversees five Dover operating companies and is responsible for the segment’s operational and supply chain programs.

Dover realigned its businesses into a new segment structure organized around its key end markets. VSG is part of the DES segment, which is comprised of companies that design, manufacture, and service critical equipment and components serving the printing and identification, transportation, waste handling, and industrial end markets.

Kennon’s promotion will eventually take him to Dover headquarters in Downers’ Grove, IL. Dover has begun a search to replace him. Kennon will continue to support VSG until a new president is appointed.

Kennon led the formation of VSG in 2009 by bringing together Rotary Lift Consolidated with sister Dover company Chief Automotive Technologies. Under his leadership, VSG has grown from being solely a lift supplier in a predominantly North American market to having a global presence in the vehicle service equipment market with a portfolio of brands offering lifts, collision repair equipment, air compressors and welders.


ABRA Buys 13 Body Shops In Charlotte

ABRA Auto Body & Glass (Brooklyn Park, MN) has purchased all 13 Wilburn Auto Body repair centers in the Charlotte, NC metro area. Terms of the deal were not disclosed. With this transaction, ABRA’s portfolio now includes 145 company-owned locations and 48 independently owned franchises for a total of 193 collision repair centers across 17 states.

ABRA plans to continue expanding in the months and years ahead as part of its national growth strategy. It is actively seeking to acquire repair centers and integrate them into its operating system. The company also is looking for franchisees in small and midsize markets.


Carstar Extends Partnership To Offer AutoWatch

Carstar Auto Body Repair Experts has extended its agreement with AudaExplore to offer AutoWatch to all Carstar locations in the United States under the Carstar Vision brand. AutoWatch allows customers to see the progress of their vehicle repair via a store’s website. Each day, digital photos are uploaded and posted to the repair facility site, along with the latest vehicle repair status.


3M Funding Scholarships For Returning Vets

Through the Collision Repair Education Foundation and the 3M “Hire Our Heroes” program, 3M is funding special scholarship opportunities for veterans who want to begin a collision repair career by attending a community college or college. The scholarship will pay for tuition, as well as the required books and tools, for veterans enrolling in school collision repair programs in the summer/fall 2014.

Interested veterans can apply at under “Students” and “Hire Our Heroes.” The deadline to apply is Sept. 30.


Key ASA Goal For 2014: New HQ Building

The Automotive Service Association (ASA) board of directors has laid out its goals for the association this year. They include purchasing a new headquarters building; enhancing ASA’s legislative efforts, including strengthening the ASA PAC; elevating member involvement and inspiring people to consider association leadership; growing membership and working closely with affiliated associations; and enhancing ASA’s training resources.


ASA Adds Inaugural ‘Supporting Association’

The National Alliance of Paintless Dent Repair Technicians (NAPDRT) has joined the Automotive Service Association (ASA) as its first “supporting association” member, a new membership category. It has aligned itself with ASA to address common problems affecting both the collision and paintless dent repair (PDR) industries.

Tommy Clayton, NAPDRT president, said his association has enjoyed a close working relationship with ASA for several years. “We feel this will strengthen the relationship and allow the two associations to handle issues that effect the PDR and collision industry in a more effective way,” Clayton said.

Dan Risley, ASA executive director, said the new membership category was designed with fellow industry groups in mind. “NAPDRT is a perfect match. There is a tremendous amount of common ground in regard to the goals of our organizations,” Risley said. “From legislative activities to operational matters, we look forward to addressing and resolving these issues together.”

The National Alliance of PDR Technicians is a non-profit organization based in North Carolina. The mission of NAPDRT is to unite independent PDR technicians, and to educate technicians and consumers about the accountability, quality service and value provided by its members. For more information, visit


OEM Technology & Innovation Expo Coming To CARS/NACE

The Alliance of Automobile Manufacturers will sponsor an OEM Technology & Innovation Expo at the NACE/CARS shows, which will be held July 30 to Aug. 2 in Detroit. The expo, scheduled for Aug. 1, will include panel discussions with OEM experts on telematics and future innovations in diagnostics and repair; product and application demonstrations; as well as a connected vehicles show to provide attendees with a hands-on experience.

For more information on NACE/CARS 2014, visit: or






Spring Maintenance Webinar Planned For 3/20

With National Car Care Month around the corner, the Car Care Council is partnering with Google on a free webinar for auto care industry organizations titled “Spring Into Maintenance.” The webinar will be held at 2:00 pm (EDT) on Thursday, March 20 and will cover the following topics …
• How many people pursue seasonal maintenance in the spring, and how many are proactive drivers seeking routine maintenance?
• Are drivers getting their vehicles serviced at dealers or service centers? Where do they do their research to determine where to take their car?
• How do successful brands reach, inform, and influence full-service consumers and DIYers?
• How can businesses use National Car Care Month to boost consumer awareness of maintenance and drive more business?

“After a rough winter that has left many vehicles in need of service, repair shops should make sure that customers shopping for inspections, routine maintenance and delayed repairs find you,” said Rich White, executive director of the Car Care Council. “Join me and analysts from Google for a free webinar where we’ll share search trends and insights around why service is important in the spring, as well as information on where drivers are turning for their vehicle service needs.”

Click here to register for the webinar.


Panelists To Take On J-2534 At March 20 NASTF Meeting

An OEM, a technician and an independent tool manufacturer will discuss J-2534 pass-thru devices during the National Automotive Service Task Force (NASTF) spring 2014 general meeting on Thursday, March 20. All sessions of the three-hour NASTF general meeting will be streamed live from the association’s website for those in the auto care industry who are not able to attend the event in Seattle. In addition, the event will be recorded and available for viewing on the NASTF YouTube channel after April 1.

Mark Saxonberg, manager of alternative fuel vehicles and environment for Toyota Motor Sales USA, will bring the OEM perspective to the J-2534 discussion. Among the questions Saxonberg will address is: Why is there a difference between OEMs on their own corporate commitment to J-2534?

Joining Saxonberg on the panel is Bob Augustine, technical training manager for Christian Brothers Automotive, an auto repair franchise with 125 shops operating across 16 states. Augustine is involved in vehicle computer reprogramming support for the chain’s technicians and will discuss the problems created because of a lack in standardization in the J-2534 process.

Brian Herron, vice president of Drew Technologies, will represent independent toolmakers in the J-2534 discussion. Drew Technologies specializes in the manufacture and support of these pass-thru devices. Herron will provide insight on J-devices evolving from programming use into diagnostic applications.


‘Head Of The Class’ Competition Opens

AAIA is now accepting applications for its fourth annual “Head of the Class Award” competition, which honors auto care companies that continually invest in employee education and training. One award will be presented to an AAIA member company in each industry category, including manufacturer, WD, independent jobber/parts store, retailer, national service chain, and independent service and repair shop.

Applications are due by April 18. The winning companies will be notified in June. Winners will be recognized during Fall Leadership Days 2014 in Boston and at AAPEX 2014 in Las Vegas.


Another New ‘Smart Car’ App

New York-based Dash has launched an application that connects smartphones with a self-installed OBD device wirelessly via Bluetooth. The device works on any car on the road since 1996. Key features include software that alerts users about “Check Engine Light” issues, including detailing what’s wrong along with the severity of the issue and the cost to fix at nearby repair shops.






AutoNation Reports 9.3% Service, Parts & Collision Gross Profit Increase For Q4

Fort Lauderdale, FL-based AutoNation Inc., America’s largest automotive retailer, saw gross profit for its service, parts and collision operations (what AutoNation calls its “Customer Care” business) rise 9.3 percent to $276.20 million in the fourth quarter of 2013. Customer Care revenue increased 8.5 percent to $651.10 million. Same-store revenue increased 4.9 percent, while same-store gross profit rose 5.5 percent.

For the quarter, the Customer Care business delivered year-over-year increases of 13 percent for warranty gross profit and internal gross profit and 3 percent for customer-pay gross profit. This marked the 14th consecutive quarterly increase in customer-pay gross.

AutoNation owns and operates 269 new vehicle franchises, which sell 33 new vehicle brands across 15 states.


Sonic’s Customer-Pay Revenue Up 6.8% In Q4

Sonic Automotive came through with record fixed operations (parts, service and collision) gross profit of $152.59 million, up 8.3 percent, for the fourth quarter of 2013. Fixed operations revenue increased 10.4 percent to $316.89 million. On a same-store basis, revenue was up 7.2 percent.

Customer-pay revenue increased 6.8 percent to $139.44 million for the quarter (up 3 percent on a same-store basis). Customer-pay gross profit rose 6.6 percent. Warranty revenue climbed 21.5 percent to $50.57 million (up 18.2 percent on a same-store basis). Warranty gross profit rose 21.5 percent. Wholesale parts revenue increased 16.2 percent to $44.47 million (up 12.9 percent on a same-store basis). Wholesale parts gross profit rose 11.6 percent.

Charlotte, NC-based Sonic Automotive operates 123 franchises in 14 states representing 25 different brands of cars and light trucks, as well as 21 collision repair centers.


Penske’s Parts & Service Revenue Up 10.2% In Q4

The Penske Automotive Group (Bloomfield Hills, MI) saw its parts and service revenue climb 10.2 percent to $399.80 million in the fourth quarter of 2013. Same-store parts and service revenue rose 8.8 percent. Customer-pay revenue increased 7.9 percent, while warranty was up 12.4 percent and body shop revenue was up 6.7 percent.

Penske is the second largest automotive retailer headquartered in the United States as measured by total revenue. As of Dec. 31, 2013, the company operated 324 automotive retail franchises — 176 franchises in the United States and 148 overseas, primarily in the United Kingdom.


Group 1’s Customer-Pay Revenue Up 5.7% In Q4

Houston-based Group 1 Automotive saw its consolidated parts and service gross profit rise 17.1 percent in the fourth quarter of 2013 as revenue increased 15.9 percent to $256.91 million. Same-store parts and service revenue grew 7.5 percent. That 7.5-percent revenue growth breaks down as increases of 5.7 percent in customer-pay, 13.7 percent in warranty, 10.8 percent in collision and 4.1 percent in wholesale parts.

U.S. parts and service revenue increased 5.9 percent to $219.63 million, while U.S. gross profit rose 6.8 percent.

Group 1 owns and operates 150 automotive dealerships, 190 franchises, and 37 collision centers in the United States, the United Kingdom and Brazil.


Lithia’s Customer-Pay Revenue Up 7% In Q4

Lithia Motors’ service, body and parts operations saw its revenue increase 12.4 percent to $100.80 million in the fourth quarter of 2013. Same-store revenue was up 7.9 percent on top of an 8-percent increase a year ago. Customer-pay revenue increased 7 percent, which marked the 18th consecutive quarter of improvement. Warranty sales increased 16 percent, which was the fifth consecutive quarter of improvement. Wholesale parts increased 9 percent, while body shop decreased 2 percent.

Looking ahead, management expects Lithia’s service, body and parts same-store sales to increase 7 percent in 2014, with service, body and parts gross margin coming in between 48.2 percent and 48.4 percent.

Medford, OR-based Lithia Motors is the ninth largest automotive retailer in the United States, selling 28 brands of new vehicles and all brands of used vehicles at 96 stores across 12 states.






Dealership Partner Launches Wheel Repair Service

Editor’s Note: The following is an interesting look at how auto dealers are looking for ways to broaden the services they can provide to their service customers. More and more, they are looking to go head-to-head against the independent auto care industry on more than just tires and quick-lube services.

The Kenilworth, NJ-based Auto Action Group — a premier service provider to dealerships in New York, New Jersey and Pennsylvania — has launched a new wheel repair division within its Tri-State service area. Jared Cohen, president of Auto Action, said that, as with every offering of his business, the goal is to help dealerships improve their profits. “Wheel repair is a lucrative, growing service category for dealerships because it plays into a car owner’s love for his or her car,” Cohen explained. “Great-looking wheels make the right impression, so owners are motivated to keep them looking great.”

Auto Action’s equipment removes dents and scrapes from wheel edges and surfaces, as well as returns bent wheels to manufacturer’s specifications. In addition, the company’s offerings include the ability to repair and restore machine-finished wheels — a service not available from mobile wheel repair businesses because of the equipment required.

Wheel repair is the latest in a series of cosmetic enhancement services that Auto Action has debuted in the past few months, including vinyl roof wrapping and vehicle-specific trim accessory packages. Also recently introduced is the ability to paint rims any color to match a customized vehicle’s paint or decor.


American Honda Separating Acura, Honda Into Separate Divisions

The American Honda Motor Co. is realigning its automobile sales and marketing operations into separate divisions organized by brand. The moves, effective April 1, are intended to create sales and marketing plans tailored to the products and customers of each brand (luxury vs. mainstream customers, for example).

Michael Accavitti will become senior vice president and general manager of the Acura division, responsible for all sales, marketing, and parts and service business for Acura. Accavitti, who joined Honda in 2011, is currently the senior vice president of auto operations, which includes responsibility for national marketing for the Honda and Acura brands.

Jeff Conrad will become senior vice president and general manager of the Honda division, responsible for all sales and marketing activities for the Honda brand. Conrad is currently the vice president and general manager of Acura sales.

Both brands will be housed under a single American Honda Auto Division to be headed by John Mendel, executive vice president of what is now called the automobile sales division.

The creation of the Acura division coincides with the establishment of a new Acura business planning office, also effective April 1. This entity will focus on strengthening the business and product strategies for the Acura brand. Erik Berkman, currently president of Honda R&D Americas, will become an executive vice president of Honda North America Inc. and will lead the Acura business planning office.


News Briefs 3/19/14

• For the seventh time in 16 years, La Vergne, TN-based Hennessy Industries has been named “Supplier of the Year” by the NAPA tools and equipment sales team.

Clore Automotive is Mac Tools’ “Supplier of the Year” for 2013.

Rad Air Complete Car Care & Tire Centers, a northeastern Ohio repair shop chain, is adding two sites in the greater Cleveland area, giving the company a total of 12 locations.

• Students at Ohio Technical College may be able to win a scholarship for a one-year tuition, valued at as much as $29,400, through the SEMA Memorial Scholarship Fund, which encourages and supports those pursuing careers in the auto care industry. The application deadline is March 28. For more details, visit

• Starting this month, U.S. Hyundai dealers participating in the Hyundai Lubricants Program are providing Quaker State branded motor oils for the vehicles they service.

• The apprentice program Mopar X-Press is coming to the Lincoln Technical Institute’s campus in Mahwah, NJ. The program provides students with the opportunity to learn specialized technology on Chrysler, Dodge, Jeep and Ram vehicles.

Rotary Lift, the exclusive vehicle lift supplier to Tesla Motors, has installed Shockwave-equipped two-post vehicle lifts in all of the Tesla Service Centers in North America.

AutoVantage, the Stamford, CT-based car club and roadside assistance provider, is celebrating its 25th anniversary.

Webb Wheel has launched a quarterly newsletter offering information about wheel end specifying and maintenance practices.

Safelite AutoGlass says it recycled more than 1 million windshields in 2013.


Event & Trade Show Briefs 3/19/14

• The Automotive Parts Remanufacturers Association (APRA) will exhibit at the Auto Tech Expo 2014, which is being held on April 3-5 at the Hyatt Regency O’Hare in Rosemont, IL. For more information about Auto Tech, visit

• The Automotive Service Councils of California (ASCCA) and the California Autobody Association (CAA) are partnering on a Legislative Fly-In Day April 30 in Sacramento. Click here for more information.

• The Automotive Maintenance & Repair Association (AMRA) and Motorist Assurance Program (MAP) will host their Spring 2014 Tech Committee Meeting May 14-15 at DePaul University’s O’Hare Campus in Chicago.

• The registration brochure for the 2014 Global Automotive Aftermarket Symposium (GAAS) is now available at the organization’s website. GAAS 2014 will take place May 20-21 at the Hyatt Regency O’Hare in Rosemont, IL.


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