Boucherville, QC-based Uni-Select Inc. is introducing a telematics program from Delphi Automotive for all 5,000 repair shops within its network in the United States and Canada. Delphi’s SmartLink is a wireless communication tool that delivers many of the same connected features offered by OEMs, plus all-makes coverage, giving vehicle owners an option to connect their vehicle regardless of the make or model.
A plug-and-play device, SmartLink is installed into the diagnostic connector located under a vehicle’s dashboard. This two-way communication — coupled with a data-management tool designed for Uni-Select and accessible on any desktop, tablet or smart phone device — provides users and installers with a variety of services, including reminders and customized alerts, as well as educational tips about preventive maintenance.
At its core is connectivity to a preferred professional service center.
SmartLink will count the DIFM customer and fleet owners as participants and include OE maintenance schedule notifications, service history, check engine light notifications, stolen vehicle locator and battery life monitoring services. SmartLink also provides reminders for maintenance intervals and makes follow-up with customers and appointment scheduling easier.
“We are proud to offer our professional service centers, fleets and independent auto parts stores a premium-quality telematics solution to connect the vehicles, the drivers and the repair shops,” said Richard Roy, president and CEO of Uni-Select. “We are dedicated to provide repair shops with the best business programs to help them manage and grow their business, and this innovative solution program illustrates this commitment.”
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