Previous Issues | Current Headlines | Point of View | Obituaries

Archive | Previous Issues

Service Executive Issue #06-13 (Headlines)

Ron Pyle Leaving ASA At Year’s End; Interim Executive Director Named Meineke Expands In The Pacific Northwest AAA Analyzes Motorists’ Breaking Point On Gas Prices Advance Auto Parts Exec Joins TBC Corp. Snap-on Tools Group Posts 3.7% Organic Sales Increase Point of View: How’s Business? Auto-Wares To Roll Out Delphi Telematics Technology Online Experts Website […]

Service Executive Issue #05-13 (Headlines)

CarMD Reports First Rise In ‘Check Engine’ Related Repair Costs In Six Years Cost Of Owning/Operating Sean In United States Up Nearly 2%, According To AAA ASRW Paring Expo Down To Two Days TBC Offering New Incentives For Franchisees ATD Buying Another Canadian Tire Distributor Point of View: Offsetting Negative Perceptions About Us Mighty Auto […]

Service Executive Issue #04-13 (Headlines)

J.D. Power: Dealerships Continue To Outperform Independent Repair Another Magnuson Moss Warranty Act Complaint Lodged Point of View: Cross Selling Creates Opportunities New Automotive Service & Repair Week Website Debuts MyCarfax Tool Added To Mitchell 1 Adds Enhancements To Manager SE MotoLogic Gets Expanded Coverage Analyzing The Rise Of App-Connected Vehicles Tint World Touts […]

Service Executive Issue #03-13 (Headlines)

With $13 Million In New Funding, RepairPal To Feature More Dealerships OEConnection Tool Helps Dealerships Target DIYers Man Sentenced For Trafficking In Counterfeit GM Diagnostic Equipment Auto Repair Estimate Site Launches To Serve D.C. Metro Area Strong Auto Repair Sector Bolsters Snap-on’s Q4 Results TBC’s Orland Wolford Has Retired Northwest Tire Adds Mighty Auto Parts […]

Service Executive Issue #02-13 (Headlines)

New Meineke/Econo Lube Prototype Debuts Monro Muffler Brake Reports 17% Drop In Net Income Directs Customers To Oil Change Deals Study: Consumers Trust Independent Shops Over Dealerships Study: Aftermarket Vehicle Info, Service & Management Apps Gaining Popularity Expands Product Offering Mudlick Mail Adds Direct Marketing Expert ETI Launches J-2534 Market Research Study Snap-on […]

Service Executive Issue #01-13 (Headlines)

Pep Boys Eyes Customers Creating Their Own Service Estimates More Tire & Service Shop Acquisitions For Monro Valvoline Franchisee Buys 39 Shops In Florida Frost & Sullivan Predicts TPMS Aftermarket To Top $386 Million By 2018 Point of View: It’s All A Matter Of Connectivity Universal Lubricants Expanding In Colorado, Illinois, Missouri No Growth For […]

Service Executive Issue #16-12 (Headlines)

ATD Expands Its Presence Into Canada BB&T Lowers Its Estimates On Monro Muffler Brake Mudlick Mail Launches Service For Oil & Lube Market Motor Age Targeting Transmission Specialty Shops Point of View: We Are Certainly Part Of A People Business CarMD Launches New Infomercial Speedemissions Buys 5 Atlanta-Area Emissions Testing Facilities PetroChoice Acquires Craft Oil […]

Service Executive Issue #15-12 (Headlines)

ASRW Attendance Slipped In 2012 Monro Muffer Brake Comps Decline 4.6% Former Midas Executive Now Leads Online Appointment-Setting Company Point of View: Impact Of e-Tailing Quickly Unfolding 59% Of Under-35 Service Customers Want Communications Via Mobile Apps WLR Automotive Marks 25th Anniversary With $25,000 Giveaway To Charity Pep Boys Offers Free Auto Services To Those […]

Service Executive Issue #14-12 (Headlines)

Study Says New Sales And Marketing Strategies Needed For Brakes, Tires, Batteries Grease Monkey Undergoing Image Overhaul Driven Brands Ups Ante To Attract Multi-Shop Operators To Meineke, Maaco Franchises Argus Analyzers Closes Its Doors Snap-on’s Earnings Rose 9.3% In Q3 NASTF Launching Technician Outreach Program Oil Change Group Opts For Association Management Firm Reminder Systems […]

Service Executive Issue #13 (Headlines)

Nearly 3 Of 5 Consumers Stick With Dealership After Maintenance Plans Expire BB&T Shares A Few Insights On Pep Boys Fast Food Franchising Vet Tapped To Lead Meineke Car Care Centers Argus Analyzers, Midtronics Spar Over Court Ruling, Expired Patent Point of View: Meeting The Challenge Of Maintenance Plans Former ASA Vice President Joins ESI […]

Service Executive Issue #11-12 (Headlines)

Ken Walker Joins 1-800 Radiator & A/C Board Of Directors Zurich Transferring Aftermarket Business Vehicle Check-Up Event Added To Northwood International Auto Show Recent College Grad Launches Appointment Scheduling Site For Repair Shops Point of View: Suppliers Must Support Service Shop Success Bosch Introduces Scan Tool Subscription Program Alldata Launches Online Customer Support Site Identifix […]

Service Executive Issue #10-12 (Full)

The 3-Year Vehicle Purchase Cycle Is Dead And Not Coming Back … Even If The Economy Does A new survey of nearly 4,000 car owners by proclaims that the two- to three-year vehicle purchasing cycle is dead. It backs this claim up by pointing out that three in four respondents agreed that buying a […]

Service Executive Issue #10-12 (Headlines)

The 3-Year Vehicle Purchase Cycle Is Dead And Not Coming Back Changes Atop Monro Muffler Brake Coming In October Monro Muffler Brake’s Comps Fell 7.2% Driven Brands Unwraps New Hub & Spoke Franchise Program Snap-on Reports Continued Higher Sales From U.S. Van Network Point of View: It Has Always Been About Quality Action Gator Tire […]

Service Executive Issue #9-12 (Full)

Ken Walker Retires As Driven Brands Chief Executive; Fast Food Franchising Veteran Hired As New CEO Ken Walker has retired as the chairman and CEO of Driven Brands, the Charlotte-based parent to Meineke Car Care Centers, Maaco Collision Repair & Auto Painting, Econo Lube N’ Tune and more. In his place, Harvest Partners (the private […]

Service Executive Issue #09-12 (Headlines)

Wyoming Paid The Most For ‘Check Engine’ Repairs In 2011, According To CarMD NASTF Hires Skip Potter As Executive Director Ken Walker Retires As Driven Brands Chief; Fast Food Veteran Hired As New CEO Point of View: How Are We Doing? New England Dealership Group Adds Mighty Franchise Germany’s Continental AG Acquires International Diagnostics Specialist […]